Receptionist/Administration Assistant

• Full time, ongoing role (8:30am – 4pm Monday to Friday)
• Salary: $58,601 per annum plus superannuation
• Generous salary packaging options 

About Cerulea

Cerulea conducts human clinical trials to test the safety and effectiveness of new medicines and therapies with the purpose to prevent common eye disease and disorders and to reduce the impact of vision loss on people around the world. 

Cerulea is located with the Royal Victorian Eye and Ear Hospital and is a fully owned not for profit subsidiary of the Centre for Eye Research Australia (CERA). CERA is an independent medical research institute and an international leader in eye research with real world impact. 

To learn more about our work, please visit our website. 

The role

We are seeking a dedicated Receptionist/Administration Assistant to act as the first point of contact for our trial participants, playing a pivotal role in ensuring a smooth and welcoming experience at our clinical trial centre.

Reporting to the Clinical Operations Manager and the CEO, the role will provide day to day reception and general administrative duties to support the efficient and effective daily running of the centre.

Duties include but are not limited to:

• Interfacing with trial participants attending clinical trial appointments, clinicians and administrators working within or visiting the centre, general visitors to the centre, as well as liaising with hospital administrative personnel
• Efficient coordination of clinic communications including answering telephone calls, responding to email inquiries, managing incoming and outgoing mail
• Maintaining correct and up to date client records including handling confidential documentation and files
• Assisting team members with scheduling software
• General opening and closing procedures of the reception area, including basic tidying of the office spaces
• Providing a wide range of administrative services to the CEO and other senior leaders including assisting with new staff inductions, managing calendars and other administrative tasks as required.

Candidates must be available to work 8:30am – 4pm Monday to Friday. Part time job share applications will be considered.
    
Your skills and experience

• High level interpersonal skills, including the ability to communicate effectively with trial participants, and form productive professional relationships with stakeholders
• Demonstrated administrative and office support skills including performing tasks accurately and with a high level of attention to detail
• Ability to prioritise workloads, meet timelines and work under pressure to ensure efficient and effective delivery of services
• High level of computer literacy with proficiency in adapting to various databases
• A solutions-oriented approach with a commitment to patient care, working collaboratively with others and fostering a supportive team environment.

All offers of employment are subject to a satisfactory Criminal History Check.

Employee benefits

• Family-friendly workplace with flexible working
• Supportive culture which encourages career development and fosters innovation
• Generous salary packaging options including general expenses, meals and entertainment and novated car leasing
• Employee Assistance Program (EAP) 

How to apply

Submit a current resume and cover letter that details your interest and suitability for the role.

For more information about the role, please download the position description or contact hr@cera.org.au. 

We encourage applications from Aboriginal and Torres Strait Islander Peoples, people with CALD backgrounds, people with a disability, people from the LGBTQIA+ community and women and gender diverse people.

If you require an adjustment to the recruitment and selection process or need an alternative format to any of the application material, please don't hesitate to get in touch with our HR team.

Applications close 11:59pm on Sunday 28th April 2024